A configuration item can be anything such as an asset, service component, or other item that is controlled by configuration management. In Service Manager, all configuration item records are stored in the Service Manager database. The configuration management database is a database that stores configuration records of configuration items. Once you have mapped the fields, you can import data on a scheduled basis. You can import data from your Microsoft System Center Configuration Manager (SCCM) database into a Service Manager configuration management database. This is a one-way import of data. For Cloud customers SCCM used the Discovery asset processor when importing data. Use this section in conjunction with the information in Importing Data.įor on-premise deployments, you must install Discovery to use SCCM to import data. To upgrade the application, click here.To view the help for the latest version of Service Manager, click here About Importing Data from SCCM into ISM If you cannot find some of the features described in the help, you may be using an older version of the application. This is the latest version of the help for Ivanti Service Manager 2018.
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